Shipping and Delivery Policy

Last updated on April 6 2025

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms and Conditions page.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 1-3 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. LUXVEYRA is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-3 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on support@grenepetal.com / grenepetal@gmail.com or via WhatsApp on +91 6294365425.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available any time.

Free Shipping

We offer free Standard shipping on Order value more than Rs. 500 INR.

Shipping Fees

We also offer shipping at the following rates:

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping currently but in future we will expand our deliverable zone and will ship through registered international courier companies or International speed post.

ARE THERE OTHER SHIPPING RESTRICTIONS?

If shipping is out side of our deliverable zone.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Refund and Return Policy page.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

• WhatsApp: +91 6294365425
• Email: support@grenepetal.com / grenepetal@gmail.com